Honesty is an important quality that each and every service provider should have. We all want to deal with a business person who is honest and fair in his dealings and above all, provide services that are qualitative in every aspect. Unfortunately, the same cannot be said of the many auto locksmith service providers we interact with on a day to day basis. Many auto locksmith service providers are out to make money and swindle unsuspecting clients using unscrupulous means. Of course, this is something that tarnishes the names of the few honest auto locksmith service providers around.
In the course of providing auto locksmith services to our clients, we have come across some of the dishonest things that many locksmith firms engage in with the aim of making an extra coin from their unsuspecting customers. These practices are unprofessional and tilt the ground in favor of dishonest auto locksmiths at the detriment of upright, fair and honest auto locksmith service providers. So what are some of the tricks they engage in?
The number one red flag is of course the auto locksmiths who give an inordinately low price quote for performing auto key replacement. This outbids honest locksmith service providers. While it might look like a very good bid to a customer seeking for key replacement services, the same cannot be said when the technician arrives at your location. Most of the time, the low price quotes are usually to outbid others and win the job. Once they are at your location, they come up with a number of excuses to jack up the price they had initially quoted.
The most common excuse is the key that you need replaced for your car is a transponder key and therefore will need programming and such kind of stuff. So why is this dishonest? Many auto locksmith service providers are aware that most cars manufactured from the year 2000 come with transponder keys. It’s something that the auto locksmith provider would have known the moment you told them about the make or type of your car over the phone or online. So they overlook that, quote a low price and when they are at your location use that as an excuse to make you pay more than what had been initially agreed. Once this comes up, most customers are tired of arguing after waiting for the auto locksmith for an hour and therefore give in to their flimsy excuses and pay the extra costs.
Another scam that our clients have brought to our attention is the tendency by many dishonest auto locksmith service providers to create car problems which are nonexistent and charge for them. Of course, this is swindling of the highest caliber. For instance, once they start working on your car, they intentionally fail to perform programming and thereafter tell the customer that their ECU (computer) or immobilizer needs service, is bad or is at a sleep mode. Such kind of service attracts a $1000 fee but they will always do the same for cheaper as the problem is nonexistent and only a means to make more money dishonestly. The only bad thing is that the problem is not there. It was simply brought up to make the customer make more money. After all, the car was functioning well before the key got lost and all that is required is to make a new key.
Customers should always look out for these dishonest locksmiths who put greed over quality of the services they offer. Getting value for money and working with an honest auto locksmith who is fair in his dealings is priceless.